Zero Hour Contract

Offer flexibility while maintaining legal clarity with our Zero Hour Contract template, specially crafted for UK hospitality, pubs, bars, and casual staffing roles. This agreement is ideal when you need the option to schedule staff as and when demand requires without committing to guaranteed hours. This Contract Template meets the criteria set out in the ACAS Guidelines

This Zero Hour Contract template clearly covers all the essential employment terms, including:

• The nature of “as and when” work, with no guaranteed minimum hours

• The worker’s right to accept or decline work offered

• Pay rates, overtime, and how holiday entitlement is calculated

• Notice periods, cancellation of shifts, and procedure for withdrawing work offers

• Conduct, duties, grievance & disciplinary policies, and termination clauses

• Legal protections: national minimum wage, rest breaks, discrimination protection, employment status rights

Using this Zero Hour Contract gives both employer and worker transparency from day one, reducing risk, misunderstandings, or disputes. Fully editable and written for UK legal compliance, it’s perfect for managing casual or on-call staff in a way that’s fair, professional, and safe.

Download your Zero Hour Contract today and set out clear expectations for flexible working arrangements.