RIDDOR Awareness

Why RIDDOR Awareness Matters in Hospitality

Running a pub or hospitality venue involves risks such as slips, trips, burns, manual handling injuries, and even incidents involving customers. When serious accidents happen, managers and staff must act quickly and follow legal reporting rules. Our RIDDOR Awareness training explains exactly how to meet these duties, ensuring your team can respond confidently, protect staff and customers, and keep your venue compliant.

Legal Duties Under RIDDOR

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) places a duty on employers, managers, and those in control of premises to report certain incidents to the Health and Safety Executive (HSE). These include specified injuries, occupational diseases, dangerous occurrences, and injuries to members of the public.

The HSE highlights that RIDDOR reports must be made in a timely and accurate manner to meet legal obligations and support accident investigations. (HSE – RIDDOR explained)

By completing this course, your venue demonstrates compliance with reporting requirements and reduces the risk of penalties or enforcement action.

What the RIDDOR Awareness Course Covers

This online course focuses on pubs and hospitality venues and covers:

• The purpose of RIDDOR and why accurate reporting matters

• What types of incidents need to be reported to the HSE

• How to recognise reportable injuries, diseases, and dangerous occurrences

• The process for submitting reports quickly and correctly

• Real-life hospitality examples such as customer slips, kitchen injuries, and fire incidents

• The responsibilities of managers and supervisors in ensuring compliance

• Record-keeping, follow-up actions, and communication with staff

Benefits for Pubs and Hospitality Venues

• Improves compliance with UK health and safety law

• Reduces the risk of legal action or enforcement penalties

• Helps managers and supervisors respond confidently to incidents

• Builds a strong safety culture among staff and customers

• Provides each learner with a CPD-certified qualification

Online Delivery and Certification

This RIDDOR Awareness training is delivered entirely online, making it simple and convenient for hospitality teams to complete at their own pace. The course avoids disrupting service and ensures staff gain the knowledge they need without leaving the workplace. Upon successful completion, each learner receives a CPD-certified certificate to demonstrate compliance and professional development.

To see the full range of CPD Certified training courses available from That HR Girl, please click here: Comprehensive Pub Health & Safety Courses for All Levels