Mental Health Awareness

Why Mental Health Awareness Matters in Hospitality

Working in pubs and hospitality can be fast-paced, stressful, and demanding. Long hours, late nights, and customer-facing roles often impact staff wellbeing. When mental health challenges go unrecognised, staff morale and performance decline, leading to higher absence and turnover. Our Mental Health Awareness course equips your team with the knowledge to identify early warning signs, start supportive conversations, and create a culture where wellbeing is valued.

Legal Duties Around Mental Health

Employers have a legal responsibility under the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999 to protect both the physical and mental health of their employees. The Health and Safety Executive (HSE) explains that employers must assess the risks of work-related stress and take steps to prevent it. (HSE – Work-related stress and mental health)

By providing this training, pubs and hospitality businesses meet their duty of care, reduce risks, and show staff that their wellbeing is a priority.

What the Mental Health Awareness Course Covers

This online training focuses on the hospitality industry and includes:

• An introduction to mental health and common conditions

• The impact of stress, anxiety, and depression in workplace settings

• How to recognise early signs of poor mental health in colleagues

• Communication techniques for supportive conversations

• Practical steps to reduce stress in pubs and restaurants

• Employer and employee responsibilities under UK law

• Reducing stigma and building a supportive culture

• Hospitality-specific case studies and scenarios

Benefits for Pubs and Hospitality Venues

• Builds a healthier and more resilient workforce

• Improves staff morale, performance, and retention

• Reduces sickness absence linked to stress and poor wellbeing

• Helps managers respond appropriately and confidently

• Provides CPD certification to support professional development

Online Delivery and Certification

This Mental Health Awareness course is delivered fully online, allowing hospitality staff to complete it at their own pace without disrupting shifts. On successful completion, each learner receives a CPD-certified certificate to demonstrate their competence and commitment to workplace wellbeing.

To see the full range of CPD Certified Wellbeing training courses available from That HR Girl, please click here: Wellbeing Courses | CPD Certified Online Training Courses