Glass collection Policy

Why Every Pub Needs a Glass Collection Policy

Glassware plays a central role in hospitality, but without proper control, it can quickly create health and safety risks. Broken or abandoned glasses may lead to injuries, fights, or contamination of drinks. The Glass Collection Policy helps pubs and hospitality venues manage glass safely, protect staff and customers, and maintain a professional, compliant environment.

By introducing a structured glass collection routine, venues can reduce hazards, improve cleanliness, and demonstrate due diligence under health and safety law.

Legal Requirements for Safe Glass Management

Employers have a legal duty to protect employees and customers from injury under the Health and Safety at Work etc. Act 1974. This includes managing hazards such as broken glass, sharp objects, and unsafe working practices. The Management of Health and Safety at Work Regulations 1999 further requires employers to assess risks and put control measures in place.

For official guidance on workplace safety duties, visit:
Health and Safety Executive (HSE) – Managing Health and Safety

Implementing a clear Glass Collection Policy ensures your venue complies with these regulations and supports the safe running of your business.

What the Glass Collection Policy Includes

This editable digital policy has been designed specifically for pubs, bars, and hospitality venues. It provides practical guidance to help staff manage glassware efficiently and safely. The policy includes:

• Procedures for routine glass collection during service

• Clear responsibilities for bar and floor staff

• Guidance on handling broken glass safely

• Steps for reporting and cleaning up incidents

• Preventative measures for high-volume or late-night venues

• Editable sections to personalise for your business and layout

By following this policy, your team can keep your venue safe, clean, and compliant — even during the busiest trading hours.

Benefits for Pubs and Hospitality Venues

• Reduces risk of injury and accidents involving glassware

• Supports compliance with UK health and safety law

• Promotes a cleaner, more professional environment

• Demonstrates proactive management during inspections

• Free to download, easy to edit, and ready to implement

Format and Use

This Glass Collection Policy is a free digital download in editable Word or PDF format. You can easily adapt it to reflect your venue’s structure, staffing levels, and operating hours. Once tailored, circulate it to your team and keep a copy available for compliance checks or licensing inspections.

By introducing this policy, your venue shows a clear commitment to safety, professionalism, and best practice in hospitality management.

To see the full range of our free range of document templates available from That HR Girl, please click here: Free essential downloadable documents for pubs & hospitality