GDPR Awareness

Why GDPR Awareness Matters in Hospitality

Hospitality businesses handle large amounts of personal data every day, from customer bookings and loyalty schemes to staff records and CCTV footage. A single data breach can damage your reputation, result in hefty fines, and harm customer trust. Our GDPR Awareness training ensures your team understands the importance of data protection and knows how to apply best practices across your venue.

Legal Requirements Under GDPR

The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 require all businesses to handle personal data lawfully, fairly, and transparently. Employers must train staff to understand how data should be collected, stored, and shared. The Information Commissioner’s Office (ICO) provides official guidance on complying with data protection laws. (ICO – Guide to UK GDPR)

By completing this training, pubs and hospitality venues can demonstrate compliance with these legal standards while protecting both customer and employee information.

What the GDPR Awareness Course Covers

This online course focuses on the needs of hospitality businesses and includes:

• What GDPR and data protection mean for pubs and hospitality venues

• Understanding personal and sensitive data

• Legal bases for processing customer and employee data

• Data collection, storage, and sharing best practices

• How to handle subject access requests

• Managing data breaches and reporting obligations

• Employee responsibilities in safeguarding information

• Real-world hospitality scenarios such as booking systems, CCTV, and Wi-Fi sign-ups

Benefits for Pubs and Hospitality Venues

• Reduces the risk of data breaches and financial penalties

• Builds customer trust through responsible data handling

• Improves staff awareness of compliance procedures

• Strengthens your venue’s reputation and operational integrity

• Provides a CPD-certified qualification for staff development

Online Delivery and Certification

This GDPR Awareness course is delivered entirely online, allowing hospitality staff to complete it at their own pace without disrupting service. Upon successful completion, each learner receives a CPD-certified certificate, confirming their understanding of GDPR principles and their ability to apply them in the workplace.

To see the full range of CPD Certified Compliance training courses available from That HR Girl, please click here: Essential Compliance Courses Every Professional Should Know