Emergency First aid

Why Emergency First Aid is Essential in Hospitality

Pubs, bars, and restaurants are busy environments where accidents can happen at any time. From slips and burns in the kitchen to customer incidents such as choking, fainting, or head injuries, staff must know how to respond immediately. Our Emergency First Aid training gives your team the confidence and practical knowledge to handle emergencies, protect lives, and maintain a safe environment for both staff and customers.

Legal Duties for First Aid in the Workplace

UK law requires every employer to provide adequate first-aid equipment, facilities, and trained staff to deal with injuries and illness at work. The Health and Safety (First-Aid) Regulations 1981 set out these requirements and apply to all workplaces, including pubs and hospitality venues. The Health and Safety Executive (HSE) explains that employers must carry out a first-aid needs assessment and ensure appropriate training is in place. (HSE – First Aid at Work)

By completing this course, your team meets these legal expectations and ensures compliance during inspections.

What the Emergency First Aid Course Covers

This online training is tailored to hospitality venues and includes:

• The role of a first aider and legal responsibilities

• Primary survey and how to assess an emergency situation

• How to respond to common incidents: choking, bleeding, burns, shock, fainting, and head injuries

• CPR and use of an Automated External Defibrillator (AED)

• How to manage unconscious casualties safely

• Accident reporting and record-keeping in pubs and hospitality settings

• Real-life examples relevant to busy pubs, kitchens, and event nights

Benefits for Pubs and Hospitality Venues

• Ensures staff respond quickly and effectively to accidents

• Reduces risks of serious outcomes and potential liability claims

• Improves customer confidence and staff morale

• Demonstrates compliance with UK health and safety law

• Provides each learner with a CPD-certified qualification

Online Delivery and Certification

This Emergency First Aid course is delivered entirely online, making it flexible and convenient for hospitality teams. Staff can complete the course at their own pace, reducing disruption to service. On successful completion, learners receive a CPD-certified certificate, showing they are trained and competent in emergency first aid.

To see the full range of CPD Certified training courses available from That HR Girl, please click here: Comprehensive Pub Health & Safety Courses for All Levels