Drugs and Alcohol Awareness

Why Drugs and Alcohol Awareness is Important in Hospitality

Pubs, bars, and hospitality venues face unique challenges when it comes to alcohol service and managing drug-related risks. Staff need the right knowledge to identify signs of misuse, apply licensing laws correctly, and handle difficult situations confidently. Without proper training, businesses risk breaking the law, damaging their reputation, or facing enforcement action. Our Drugs and Alcohol Awareness course provides staff with the essential tools to promote safe alcohol service and maintain a secure venue for both customers and employees.

Legal Duties for Hospitality Venues

The Licensing Act 2003 sets strict rules on the sale of alcohol, including preventing service to underage or intoxicated individuals. It also makes clear that premises licence holders and staff must act responsibly to reduce crime and disorder linked to drugs and alcohol. The UK government provides detailed guidance on alcohol licensing and the responsibilities of hospitality venues. (Gov.uk – Alcohol licensing)

By completing this course, your staff will understand their legal responsibilities and know how to protect both the business and its customers.

What the Drugs and Alcohol Awareness Course Covers

This online course is tailored to pubs and hospitality settings and includes:

• Understanding the effects of alcohol and drugs on individuals and behaviour

• The legal framework of the Licensing Act 2003 and responsibilities of staff

• How to recognise the signs of intoxication or drug use

• Techniques for refusing service safely and confidently

• Handling difficult or confrontational situations in pubs and bars

• Recording incidents and maintaining compliance logs

• Practical scenarios from real hospitality environments

Benefits for Pubs and Hospitality Venues

• Reduces risks associated with over-service or drug misuse

• Helps staff act confidently in line with the law

• Protects the premises licence and reduces enforcement risks

• Improves staff and customer safety

• Provides each learner with a CPD-certified qualification

Online Delivery and Certification

This Drugs and Alcohol Awareness training is delivered completely online, allowing hospitality staff to complete the course at their own pace with minimal disruption to service. On successful completion, each participant receives a CPD-certified certificate to demonstrate their knowledge and compliance.

To see the full range of CPD Certified Alcohol & Licensing training courses available from That HR Girl, please click here: Alcohol & Licensing Training Courses | That HR Girl