Concussion Awareness

Why Concussion Awareness Matters in Hospitality

In busy hospitality settings, head injuries can occur more often than many expect. Staff may be at risk when carrying stock in cellars or storage rooms, moving equipment, or working in crowded spaces, while customers may suffer injuries during events, slips, or accidents. Recognising and responding to concussion quickly is vital to reduce the risk of serious health complications. Our Concussion Awareness training provides the knowledge staff need to act promptly and appropriately in such situations.

Legal and Regulatory Context

Employers in the pub and hospitality sector are legally required to provide a safe working environment under the Health and Safety at Work etc. Act 1974. This includes ensuring staff are trained to respond to incidents that could harm health. The UK government also provides national guidance on managing head injuries, highlighting the importance of recognising signs and seeking prompt medical attention. (NHS – Concussion)

By completing this training, your venue can demonstrate compliance with health and safety duties while also ensuring the wellbeing of both staff and customers.

What the Concussion Awareness Course Covers

This online training is tailored to hospitality venues and includes:

• What concussion is and how it occurs

• The signs and symptoms of concussion in adults and children

• Immediate steps to take if a concussion is suspected

• When to call for medical assistance or emergency help

• The role of staff in recording and reporting incidents

• Recovery guidelines and return-to-work considerations

• Case studies and examples relevant to pubs, bars, and events

Benefits for Pubs and Hospitality Venues

• Ensures staff can identify and respond to concussion incidents quickly

• Reduces the risk of further injury or liability for the business

• Builds customer and employee trust in your venue’s safety standards

• Demonstrates compliance with health and safety responsibilities

• Provides staff with a CPD-certified qualification to strengthen professional development

Online Delivery and Certification

This Concussion Awareness course is delivered entirely online, making it flexible and accessible for all hospitality staff. Employees can complete the training at their own pace, with minimal disruption to service. On completion, each learner receives a CPD-certified certificate, proving their knowledge and supporting regulatory compliance.

To see the full range of CPD Certified training courses available from That HR Girl, please click here: Comprehensive Pub Health & Safety Courses for All Levels