Bullying & Harassment Awareness

Why Bullying & Harassment Awareness Matters in Hospitality

The hospitality industry is fast-paced and people-focused, with staff working long hours in high-pressure environments. Unfortunately, these conditions can sometimes lead to inappropriate behaviour or workplace conflict. Bullying and harassment can cause emotional distress, high staff turnover, and reputational damage. Our Bullying & Harassment Awareness course helps your team understand what constitutes bullying and harassment, how to address issues confidently, and how to promote a respectful, inclusive workplace culture.

Legal Duties for Employers

UK law protects employees from bullying, harassment, and discrimination under the Equality Act 2010. Employers must take reasonable steps to prevent such behaviour and handle any complaints fairly. The UK Government provides detailed guidance on workplace rights and responsibilities. (Gov.uk – Bullying and harassment at work)

By completing this course, hospitality employers demonstrate compliance with legal standards and a commitment to creating a positive and supportive working environment.

What the Bullying & Harassment Awareness Course Covers

This online course is specifically designed for pubs, bars, and hospitality venues and includes:

• The definitions and differences between bullying and harassment

• Understanding how these behaviours affect individuals and teams

• The legal framework and employer responsibilities under the Equality Act 2010

• Recognising the signs of bullying and harassment in the workplace

• How to report, investigate, and respond to complaints

• Promoting dignity, inclusion, and respect at work

• Practical scenarios relevant to hospitality settings

• How managers can create safe spaces for staff and prevent issues early

Benefits for Pubs and Hospitality Venues

• Builds a safer, more inclusive workplace culture

• Reduces staff turnover and improves morale

• Helps managers identify and address inappropriate behaviour early

• Ensures compliance with UK employment law

• Provides a CPD-certified qualification to enhance professional development

Online Delivery and Certification

This Bullying & Harassment Awareness course is delivered entirely online, making it flexible and convenient for busy hospitality teams. Staff can complete the training at their own pace, ensuring minimal disruption to service. Upon completion, learners receive a CPD-certified certificate to demonstrate their understanding and commitment to creating a respectful workplace.

To see the full range of CPD Certified Safeguarding training courses available from That HR Girl, please click here: Safeguarding Courses | CPD certified courses | That HR Girl