Welcome to That HR Girl
HR Support for Pubs & Hospitality that puts compliance first
Running a pub is rewarding but challenging, from managing staff and meeting compliance deadlines to keeping licenses secure. That’s why That HR Girl provides dedicated HR support for pubs, designed to take the stress out of contracts, disciplinaries, and workplace policies. In addition with tailored solutions for the hospitality industry, we help you stay legally compliant, reduce risk, and create a workplace where your team can thrive.
Furthermore, That HR Girl has created a unique Backbar HR App, an all in one digital hub designed specifically for busy publicans.
Whether you need ongoing support, one off guidance, or help across multiple venues, That HR Girl can ensure your business stays complaint.
As a result, you can focus on what you do best — running a thriving pub.
With 20+ years’ experience spanning HR, admin, hospitality, and business ownership, I offer tailored, simplified HR support for pubs and small businesses. In addition, my work goes beyond paperwork to deliver practical solutions that fit the realities of running a pub
As an Associate member of the CIPD, I combine professional accreditation with real-world insight. Moreover, this mix of expertise means you get professional standards with a down-to-earth approach.
After years in corporate HR, hospitality events, and running multiple pub sites, I founded That HR Girl, a remote HR and VA service built for real-world challenges. As a result I understand first-hand the pressures pub owners face. From compliance and contracts to practical business advice, I help you stay confident, compliant, and in control.
Lara, founder of That HR Girl
One wrongful dismissal mistake could cost you thousands. Moreover, even a single HR misstep in pubs or hospitality can lead to serious financial and operational consequences.
For example, the average tribunal award for an unfair dismissal claim in the UK during the 2023/24 period was approximately £13,749, with the median standing at £6,746.
In addition, the Maximum compensatory award (capped) can still reach over £105,000 or one year’s salary, whichever is lower.
Ultimately. these figures do not include the legal fees, preparation costs, internal time spent, or the reputational fallout making the true cost to a pub significantly higher.
Our Services
CPD Courses
Learn, Grow, and Stay Compliant
Pay as you go HR Support
Expert HR, Served when you need it
Multi-Operator Package
Big picture oversight, down-to-the-detail compliance
BackBar HR App
The easy way for pub owners to stay compliant, manage staff, and save time
Narrative Writing
Bring your business story to life with clear, professional narratives that get results
THE BACKBAR HR APP
HR in your pocket
Your all-in-one digital HR hub, delivering expert guidance, templated content and ongoing legal compliance, so you can spend less time on paperwork and more time running your pub.
But more importantly, why Choose HR Support for Pubs? Imagine having an expert HR team in your pocket ready to guide you through every people challenge, keep you ahead of changing legislation, and streamline every critical process.
And that’s not all — the HR App for Pubs makes it possible
In fact, that’s exactly what the BackBar HR App delivers. This unique tool houses your policies, templates, guides and advice into one intuitive hub designed specifically for busy publicans who need rock-solid people management without drowning in paperwork.
The complete toolkit for managing people, performance, and compliance.
The BackBar HR App’s key features include;
HR Essentials
Contracts, policies, and staff forms at your fingertips – no paperwork panic
Compliance Checklists
Food safety, fire safety, and licensing made simple to stay ahead of inspections
Accident/incident Logs
Keep records secure and accessible, from accidents to licensing incidents
Training & Development
Book courses directly through the app to upskill your team with ease
Disciplinary & Performance
Designed to manage staff issues fairly, transparently and in line with best practice
Manager guidelines
Useful , clear, step by step best practice guides
Testimonials
“That HR Girl makes HR simple — everything we need is clear, quick, and easy to use As a result, our whole team feels more confident.” – Sarah Crown Inn
“Having expert advice on tap has saved us time, money, and countless headaches. In fact, it’s one of the best decisions we’ve made.” – Ian, Red Lion
“The Backbar HR app means I can finally see what’s happening across all my sites. Now, I feel in control rather than chasing paperwork.” – Sally, Royal Oak
“Before That HR Girl, HR felt overwhelming. However, now everything’s clear, simple, and I know we’re covered” – Vicky, The Kings Arms
“When we had a tricky staff issue, That HR Girl gave us the right advice straight away. Ultimately, it saved us a lot of stress and potential costs.” – Bryan, UKPubs
